Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times Shipping rates are calculated at checkout based on your location and order weight. Estimated delivery times:
- Standard Shipping (New Zealand): 3–7 business days
- Express Shipping (New Zealand): 1–3 business days
- International Shipping: 7–21 business days
Free Shipping We offer free standard shipping on orders over [amount] within New Zealand.
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. You can use this to track your order online.
International Orders We ship to selected international destinations. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we'll make it right.
Contact Us For any shipping-related questions, please reach out to us at shophub1993@gmail.com